Thank you for visiting and shopping at Highland Equestrian.
Following are the terms and conditions that constitute our Shipping Policy.
Shipment Processing Time
All orders are processed within 2-3 business days from receiving your order. All orders are sent via Royal Mail at second class for all small items. Medium items will be sent via Parcel Force and large items via courier. This can take up to 5 working days in total (THIS DOES NOT INCLUDED WEEKENDS OR BANK HOLIDAY'S)
Most deliveries will take up to 4 working days, however please allow 7 to 10 working days (Monday to Friday) for delivery.
Our open hours for processing and dispatching orders are Monday to Friday 10am - 4pm.
Orders placed after 4pm shall start to be processed the next working day.
If you place an order after 4pm on a Friday then you order wont start been processed till the next working day, which would be the Monday.
Orders are NOT shipped or delivered on weekends or bank holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping charges for your order will be calculated and displayed at checkout.
Standard Shipping Charges For The UK
£0.01 - £25.00 p&p - £4.99
£25.01 - £40.00 p&p - £8.99
£40.01 - £55.00 p&p - £13.99
£55.01 - £75.00 p&p - £17.99
£75.01 and above Free Delivery
New Free Delivery Areas As Follows From Us - Deliveries Friday
10 mile radius orders over £25 free delivery
20 mile radius orders over £35 free delivery
30 mile radius orders over £45 free delivery
All items are sent by Royal Mail or Courier depending on size
Delivery delays can occasionally occur.
Highland Equestrian is not liable for any products damaged or lost during shipping.
We do not ship outside the UK
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.